WhatsApp support operations

Monitor customer chats, enforce Meta’s 24-hour messaging window, send approved templates when needed, and assign agents — from the web dashboard or the mobile app. Same visual language as Parrot admin tools: green brand, glass cards, split-panel clarity.

Endpoints

REST API (Sanctum)

https://whatsapp.parrotcanada.site/api — Flutter & integrations

Meta webhook

https://whatsapp.parrotcanada.site/webhook/whatsapp — WhatsApp Cloud incoming events

Web inbox

After login: dashboard, conversations, templates, and media — aligned with Parrot-style monitoring.